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Re: Mathematica 9.0.0.0 for windows crash
Posted:
Dec 3, 2012 3:31 AM
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I got this e-mail this morning -- you probably did as well
---------
It has come to our attention that some customers who have
upgraded to our release of Mathematica 9 for Windows have
encountered a serious issue with updating faulty fonts from a
previous version of Mathematica, which can cause a system crash
(blue screen).
The issue is rare and was not found during extensive internal and
external prerelease testing. At this time, we advise against
installing Mathematica 9 for Windows until we can provide you
with an update that addresses this issue. This is anticipated to
be available within a few days.
Macintosh and Linux versions are not affected, and systems that
have not had previous versions of Mathematica installed are not
affected.
If you have already installed Mathematica 9 for Windows and have
not encountered this issue, there is nothing you need to do.
If you have installed Mathematica 9 for Windows and have
encountered the issue, please contact Technical Support, who can
help you address the issue. Alternatively, you can apply the
simple, one-time, fix to the problem described here:
http://support.wolfram.com/kb/11160
I apologize for any inconvenience this may cause you.
Regards,
Arnoud Buzing
Director of Quality Assurance
Wolfram Research
--------
george
On Dec 1, 2012, at 4:37 AM, Guillermo Sanchez <guillermo.sanchez@hotmail.com> wrote:
> Hi group
> I installed Mathematica 9.0.0.0 in a Core I7 with OS windows 8 Pro. I have to uninstalled Mathematica 8.0.4 (that worked fine). Since I installed Math 9 my computer crashed always that I run Mathemica 8 with the forgotten event Blue screen
> Have other users got the same experience?
> Guillermo
>
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