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Replies: 1   Last Post: Feb 21, 2007 11:36 AM

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Esther D Leonelli

Posts: 391
Registered: 12/4/04
(no subject)
Posted: Dec 13, 2006 3:24 PM
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From: "Lisa Hagedorn" <>
To: <>
Subject: Dollars or Cents?
Date: Tue, 12 Dec 2006 22:19:57 -0500

At this web address:

there is a recording of a conversation between a Verizon customer and =
Verizon telephone support people. It runs about twenty minutes and =
shows what a hard time people have understanding decimals beyond =
hundredths when dealing with money ... very interesting.

Perhaps also interesting to study through a critical numeracy lens.


Lisa Hagedorn
Numeracy/Literacy Practitioner/Researcher
Literacy and Basic Skills Program, Ottawa-Carleton Distict School Board
Ottawa, Canada

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Esther D Leonelli
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