I'm not sure I understood half of the stuff you said at the end. You should really work on trying to use complete sentences and proper grammar, so that other people can understand what you are trying to say.
Anyway, I wouldn't be as upset about the whole thing if he hadn't specifically asked me for a script and my data. At that point, I think that he is saying that he will be helpful, but then he just ignores me. I don't think that's cool.
I don't know why you aren't able to see the images. It should work with very basic commands in Matlab. Again though, there is a perfect example of TMW trying to exploit people by commoditizing every function under the sun and not providing basic functions as part of the main program.
The reason the border pixels can't just simply be clipped is because the "junk data" along the border is slightly geometric, i.e. jagged.