I want to thank all of you who responded to my plea for help with uploading from word processed files! I have finally, with your help, put something together that seems to work. I use Word to write the message in the default font and size (Times New Roman, 10). I write only to 4.5 inches and then use a carriage return (enter). Then I save as TXT, just plain TXT - no line feed or RTF or anything. This seems to upload and stay readable. Let me know please if this is not the case when you read the message.
Along the way I have "discovered" several things. Resetting the margins doesn't work because the TXT save erases all the Word settings and goes to its own default. Its own default is about 2 spaces too long for my e-mail. You do NOT want to have the CR/LR option turned on. That causes a return to be treated as a double space so your single spaced message comes out double spaced. You should have line-wrap turned on. Otherwise, long lines just lose their ends. I am still confused on whether to use "Hardware" or Xon/Xoff. One manual says to use the X one but the default on my system is Hardware (RTS/CTS). Since I have to log off to change these things I haven't tried the X one yet. (I must have logged on and off 20 times last night testing different settings - I think VAPEN got mad at me!)
Special note to Brenda Overholt: I used to have problems with the arrow keys too when I tried to use the Works communication software. Make sure that you have the CR/LR option off - that takes care of the double spacing - and make sure you are using VT100. E-mail me is this doesn't help and I will double check all my settings and relay them to you.